Kare Plus has many years’ experience delivering support to individuals within their own home right across England and Wales, so we understand how difficult the decision to accept care in your own home can be, the multiple reasons individuals may require homecare and how to make the service as stress-free as possible for the customer – particularly in the difficult early stages.
With this in mind, our homecare service is available to support individuals with a wide range of needs over any given time frame. This could be for those suffering long-term illnesses and need temporary care over a long period, through to those who require a regular drop-in for a hand with the cleaning, personal medical care or even just to see a friendly face.
Kare Plus has many strict protocols in place to provide the most supportive, dignified and friendly homecare service possible. On top of ensuring a thorough personalised care plan is produced to meet the customer’s exact needs, wishes and cultural requirements.
All of our staff receive on going training, ensuring their skills are constantly refreshed and developed. We have staff from a variety of healthcare backgrounds, meaning we can cater for a vast array of specialist needs and we don’t just recruit based on skills and qualifications, we have a rigorous selection process that ensures our staff members have the highest moral standards and understanding of compassionate care giving.
To help the customer feel as comfortable as possible with their new routine and visitors entering their home, we spend a lot of time selecting a carer who will match both care requirements and interests, and we always aim to provide the same carer our customer is familiar with, helping them build a relationship – all adding to the standard of care and customer’s quality of life.
No two days are the same for any of us, but a homecare customer may find changes in their daily needs develop at varying rates, meaning their original care plan can soon become outdated. At Kare Plus, we constantly assess the customer’s needs and report back to designated relatives with recommended adjustments to the care plan – be this different visit times, different procedures and even the requirement for more or less support.
All of our branches that provide the Kare Plus Homecare Service are registered with the regulator Care Quality Commision (Care Social Services Inspectorate Wales in Wales), meaning they are fully registered and monitored to ensure their services meet the standards set by English and Welsh governing bodies.