Thursday, April 21st, 2016
I engaged Kare Plus to provide care for me following a total hip replacement operation. For six weeks post operation I will be on crutches and unable to bend more than 90 degrees at my hip, thus making washing and drying my feet, putting on pants and socks impossible.
Nikki came to see me and assess me two weeks prior to my operation and a care package was agreed. The assessment was thorough and conducted sensitively. Nikki was very pleasant and polite. She put me at ease and I was assured I would be provided with an efficient service.
Nikki did my first visit and then she brought Nadene, who was to be my principle carer, with her on the second visit to introduce her, which I thought very good and considerate.
Nadene has a very pleasant manner and is extremely efficient and caring. Nothing is too much trouble and she knows and carries out what needs to be done each visit without further instruction.
All the carers have been very helpful, cheerful and competent but especially Nikki and Nadene.
I am extremely satisfied with the service I am receiving and would not hesitate in recommending it to others.